PRIVACY POLICY
At GearLab, your trust means everything to us. We take your privacy seriously and are dedicated to protecting any personal information you share with us when visiting or shopping on gearlab.lk. This policy explains what data we collect, how we use it, and the steps we take to keep it safe.
What Information We Collect
When you interact with our website, we may gather the following details:
Personal Information: Name, email, phone number, and shipping details (shared when placing an order or contacting us).
Payment Information: Billing details required to complete purchases. All transactions are handled securely through trusted payment processors—GearLab does not store your full payment details.
Browsing Data: IP address, device type, and browsing behavior, collected automatically through cookies and analytics tools.
How We Use Your Information
Your information is used only to improve your shopping experience. This includes:
Processing, shipping, and tracking your orders.
Providing updates, promotions, and responding to customer support requests.
Personalizing your experience on our site with relevant products and offers.
Monitoring site performance and preventing fraud or unauthorized activity.
When We Share Information
We do not sell, rent, or trade your personal data. Information may only be shared with:
Service Partners: Delivery companies, payment providers, and technical support teams who help us run GearLab.
Legal Requirements: If required to comply with the law or official requests.
Protecting Your Data
We use SSL encryption, secure hosting, and modern protection measures to keep your data safe. While no system is 100% risk-free, we continuously work to maintain the highest possible level of security.
Cookies & Tracking
GearLab uses cookies and similar tools to:
Make navigation faster and smoother.
Save your preferences for future visits.
Understand how visitors use our site to improve performance.
You can disable cookies in your browser at any time, though some features may not work as intended.
Your Privacy Rights
As a customer, you can:
Request a copy of your stored data.
Ask us to correct or update your information.
Request deletion of your data (unless needed for legal or order-related reasons).
Unsubscribe from marketing emails anytime.
Updates to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or how we operate. The latest version will always be available at gearlab.lk.
Contact GearLab
If you have questions about how we handle your privacy, reach us anytime:
📧 gearlab.lk@gmail.com | support@gearlab.lk
📞 +94 72 729 5225
🌐 gearlab.lk
